Common questions

Auto Assure is Brisbane’s independent pre-purchase vehicle inspection service. Our licensed mechanics run a 104-point inspection on the used car you’re about to buy — at the seller’s location or at our Hendra inspection centre — and deliver a photo-backed PDF report within 24 hours.

Auto Assure stands for Auto Assure Pre-Purchase Inspection. It’s the brand name; everything we do is built around the pre-purchase inspection itself.

Auto Assure operates across greater Brisbane. A mobile inspection comes to the seller anywhere in the Brisbane area, or you can bring the car to our Hendra inspection centre. We’re expanding to other Australian cities next.

Not yet. Brisbane is our launch market for 2026. Sydney, Melbourne, Gold Coast, Perth, and Adelaide are next on the roadmap as we expand.

No. Auto Assure is an independent Australian pre-purchase inspection service, not affiliated with any state motoring body. Every inspection is carried out by our own licensed mechanics.

Auto Assure employs its own licensed mechanics as independent inspectors across Brisbane — every inspection is done by an Auto Assure inspector, not a third-party workshop. If you’re a qualified mechanic and want to inspect cars for Auto Assure, we’re hiring — get in touch.

A pre-purchase inspection (PPI) is a thorough mechanical check of a used car before you buy it. A licensed mechanic runs through a 104-point inspection — engine, transmission, brakes, suspension, electrics, body, interior, and a road test — and produces a written report so you can decide whether to buy, walk away, or negotiate.

A licensed Australian mechanic with current trade qualifications, employed or contracted by Auto Assure. Every Auto Assure inspector has been through trade-licence verification, an insurance check, and a sample-report quality review before they inspect for us.

A 104-point inspection across 9 sections: vehicle identity and photos; exterior, body and structure; interior, cabin and safety; engine, cooling and exhaust; transmission and drivetrain; brakes, steering, tyres and suspension; electrical and electronics; road test and underbody; and history, modifications and the final verdict. Every flagged item gets a photo and a pass / fail / advisory verdict. See the full breakdown on the sample report.

No. A roadworthy (also called a Safety Certificate in QLD or a Pink Slip in NSW) is a narrow legal certificate confirming the car meets minimum on-road safety requirements. A pre-purchase inspection is much broader — it covers mechanical condition, wear, and repair needs that a roadworthy doesn’t. They’re complementary, not interchangeable.

The on-site inspection takes 60–90 minutes. The PDF report is finalised and emailed within 24 hours, often the same day for inspections completed before noon.

Yes. Every Auto Assure inspection produces a PDF report in the same format. See the structure, the photo evidence, and the verdict ratings on the sample-report page.

You have three options: walk away, use the failed items to negotiate the price down by the cost of the repairs, or ask the seller to fix the items before purchase. The report is yours and the choice is yours.

One flat price of $199 for every inspection — cars, SUVs, 4WDs and utes, whether the vehicle comes to our Hendra inspection centre or the inspector travels to the seller. No vehicle-type surcharges and no surprises at booking.

You deal only with Auto Assure — never a third party. Every inspection is a flat $199, shown up front when you book, and an Auto Assure inspector carries out the inspection.

Yes. Cancellation windows are clearly shown when you book. If you cancel within the free window, we refund in full. If your inspector can’t make it for any reason, Auto Assure rebooks you at the earliest slot or refunds you in full.

Most Brisbane inspections can be booked within a few days — often same-week, and sooner for a mobile inspection. Your report is delivered within 24 hours of the inspection.